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Service&Support
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FAQ
1. ODM
Based on our ready models, you are welcome to change some little details, such as color, material, technics, button and others as arranged.
2.OEM
Offer your design documents, or let our designer team work out some concepts for choosing, then we produce for you according to contracts.
BIRTECH provides warranty repair services under the terms of the associated product warranty. BIRTECH supports its OEM customers with a range of services designed specifically for OEMs. These services include consulting, manufacturing, branding,technical support, and product repair.
4..Branding
Branding includes printing on product and shipping boxes, relabeling technical documentation, and other customizations that make your product uniquely yours. Branding is very important because customers need an easy way to distinguish your products from the products offered by other manufacturers. BIRTECH offers product branding as a part of its standard manufacturing services.
5.Technical Support
BIRTECH offers technical support to developers who would require assistance with their technical issues. In some cases, OEM support provides help for developers who need assistance troubleshooting problems with their development efforts. In other cases, technical support means next support for your technical support team. Either way, the BIRTECH support team will show you why they are rated "best in the industry" by customers